MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the vacant position below:
Job Title: Manager, Business Intelligence
Core Purpose of the Job
To produce analysis in support of MTNN business intelligence strategy, including requirements generation for new data/information needs of the various operating divisions
To support business users in the production of information systems; delivering reports, certifying data, and participating in implementation of new reporting and analysis, data feeds and translations
Bachelor's Degree in Business/Information Systems Management or related field, and appropriate relevant professional experience required.
Masters of Business Administration highly desirable.
8 years’ work experience comprising:
Telecom Industry experience preferred
Minimum of 2-3 years in Information Systems and/or analytical business systems
4 years of relevant experience as a project manager and business process analyst
Proven experience with SAS, Business Objects, product selection/ proof of concept; data warehousing
Product and marketing management experience very desirable.
Strong knowledge of Business Intelligence products, best practices, and implementation approaches required.
Reporting and campaign management tools (especially Cognos and Epiphany)
Understanding of SQL / SQL Server.
Understanding of ERP systems and data (especially J.D. Edwards).
Provide business intelligence services for CEO; Marketing & Sales users by utilizing various tools and drawing on proven proficiency/ experience (including all aspects of the architecture of cube/report design, creation, storage and access).
Estimate projects for business analysis given the data and systems available and reporting needs of end users.
Review business needs and translate into functional requirements and manage the entire lifecycle for IT deliverables.
Generate information and provide analysis that support customer management, planning and activities to meet MTN strategic requirements.
Interact with technical resources to understand and make best use of the corporate analytical systems, data warehouse and translation tools.
Ensure the integrity of enterprise financial information by applying correct business rules and ensuring they are adhered to.
Liaise with Marketing, Sales and relevant departments and review information available to ensure adequacy to enhance business decisions.
Oversee the development and implementation of models on attrition and churn in support of Data Mining function.
Carry out model development, model validation and implementation in a Big Data context
Guide management in evaluating the effectiveness of marketing and sales campaigns by interpreting related data and information.
Develop geographical/regional information/analysis and provide ongoing and ad-hoc reports on essential “health indicators” of the business.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Normal MTNN working conditions
May be required to work extended hours
Application Closing Date
22nd June, 2017.